Real InterContinental Guatemala, Guatemala City

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Hotel description

Near Plaza Fontabella Shopping Center

Located in Guatemala City (Zona 10), Real InterContinental Guatemala is a 5-minute walk from Plaza Fontabella Shopping Center and 10 minutes by foot from Oakland Mall. This 5-star hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.8 mi (2.9 km) from Europlaza.

Make yourself at home in one of the 239 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 48-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has facilities measuring 28299 square feet (2629 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Enjoy international cuisine at The Market, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Useful informations

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
LGBTQ friendly
Property follows sanitization practices of Safe Travels (WTTC - Global)
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Gloves are available to guests
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG) Clean Promise (IHG)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Reservation might be required for some facilities onsite
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2000
Total number of rooms - 239
Number of floors - 16

Select data for the stay

Check-in:
Check-out:
Nights:

Rooms:
Guest country:

Hotel information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has facilities measuring 28299 square feet (2629 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Parking

Public parking (reservation is not possible) and charges are applied

Free WiFi

Access for disabled people

Handicapped Room

Business Center

SPA

Sauna

Gym

Airport transportation (surcharge)

24-hour Reception

ATM/cash machine on site

Concierge

Dry cleaning service

Express check-in/check-out

Luggage storage

Multilingual Staff

Newsstand

Tour assistance

Elevator

Gift / Sundry Shop

Laundry service

Library

Terrace

Rooms

Make yourself at home in one of the 239 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 48-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Suite, 1 Bedroom, City View (High Floor):

1 King Bed

710-sq-foot room with city views

Club Level - Club Lounge access

Relax - In-room massage available

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired Internet access

Entertainment - 48-inch LED TV, premium channels, and iPod dock

Food & Drink - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead

Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV, visual fire alarm, grab bar in bathtub, accessible bathtub, and braille signage

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium bedding, Local maps, Closed captioned TV, Guidebooks or recommendations, In-room climate control (air conditioning), In-room childcare (surcharge), Blackout drapes/curtains, Desk, In-room safe (laptop compatible), Premium TV channels, Connecting/adjoining rooms available, Soap, Accessible bathtub, Toilet paper, Egyptian-cotton sheets, Shampoo, Visual fire alarm, Toothbrush and toothpaste available on request, Slippers, Braille signage, In-room massage available, Rollaway/extra beds (surcharge), Free newspaper, Cable TV service, Room service (limited hours), Non-Smoking, Television, Club level room, Champagne service, Pillow menu, Soundproofed rooms, Pillowtop mattress, Laptop-friendly workspace, Grab bar - in bathtub, Minibar, Coffee/tea maker, Free wired internet, Wardrobe or closet, Daily housekeeping, Free WiFi, Hypo-allergenic bedding available, Phone, iPod docking station, Towels provided, Restaurant dining guide, Highchair, Bedsheets provided, LED TV, Wireless internet access, Shower/tub combination, Private bathroom, Bathrobes, Free toiletries, Hair dryer, Iron/ironing board, Rainfall showerhead, Deep soaking bathtub, Free bottled water, Free cribs/infant beds.

Junior Suite, 1 King Bed:

1 King Bed

Soundproofed room