Near Puerto Rico Convention Center

With a stay at Hyatt Place San Juan in San Juan (Santurce), you'll be a 5-minute walk from Sheraton Casino and 7 minutes by foot from Puerto Rico Convention Center. This hotel is 0.8 mi (1.2 km) from Condado Beach and 0.7 mi (1.1 km) from Pan American Pier.

Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and wedding services.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has 3025 square feet (281 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Stop by the hotel's restaurant, Gallery Kitchen, for lunch or dinner, or grab snacks at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. For your convenience, a complimentary breakfast is served daily from 6:30 AM to 9:00 AM.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
• Additional taxes apply to daily parking rates at this property.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in.
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Other things you would like to know

Pet maximum weight in lb is 50 50
Maximum number of pets per room 2 2
Pet maximum weight in kg is 23 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Professional property host/manager
Shield between guests and staff in main contact areas
Guests must provide proof of COVID-19 vaccination
Temperature checks are available to guests
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours 72 hours
Social distancing measures are in place
Minimum age for negative COVID-19 test result requirement: 2 2
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
COVID-19 vaccine must have been received a minimum number of days before check-in: 3 3
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Contactless check-in is available
Minimum age for proof of COVID-19 vaccination requirement: 12 12
Property does not offer onsite COVID-19 testing
No cribs (infant beds) available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt) GBAC STAR (Hyatt)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2016
Total number of rooms - 149
Number of floors - 5