Near Flores Dock

With a stay at Hotel Santana in Flores, you'll be just steps from Flores Dock and Lake Petén Itzá. This beach hotel is 0.4 mi (0.6 km) from Las Guacamayas Biological Station and 0.6 mi (1 km) from Central Park.

Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• This property accepts credit cards
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Other things you would like to know

Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Electrostatic spray is used for disinfection
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 1990
Total number of rooms - 34
Number of floors - 3