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L
Grand Hotel Villa Castagnola
Viale Castagnola 31 6906 Lugano (TI) Switzerland
Area: --
Book online or call +39 041 8624040
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Hotel description
Near Funicolare Monte Brè - Cassarate Station
Grand Hotel Villa Castagnola is centrally located in Lugano, a 3-minute walk from Lake Lugano and a 2-minute drive from Palazzo dei Congressi. This 5-star hotel is 0.9 mi (1.4 km) from Parco Ciani and 1.4 mi (2.3 km) from LAC Lugano Arte e Cultura.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space. Self parking (subject to charges) is available onsite.
Enjoy Mediterranean cuisine at Le Relais, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Useful informations
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Other things you would like to know
Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Noise-free rooms not guaranteed
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Year Built - 1880
Total number of rooms - 74
Number of floors - 5
Grand Hotel Villa Castagnola is centrally located in Lugano, a 3-minute walk from Lake Lugano and a 2-minute drive from Palazzo dei Congressi. This 5-star hotel is 0.9 mi (1.4 km) from Parco Ciani and 1.4 mi (2.3 km) from LAC Lugano Arte e Cultura.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space. Self parking (subject to charges) is available onsite.
Enjoy Mediterranean cuisine at Le Relais, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Useful informations
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO).
Other things you would like to know
Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Noise-free rooms not guaranteed
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Year Built - 1880
Total number of rooms - 74
Number of floors - 5
Select data for the stay
Hotel information
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space. Self parking (subject to charges) is available onsite.
Parking
Public parking (reservation is not possible) and charges are applied
Valet Parking
Internet
Free WiFi
Internet facilities
Accessibility
Handicapped Room
Air conditioning
Air Conditioning
Business services
Business Center
Spa services
SPA
Sauna
Fitness facilities
Gym
Transfer service
Limo or Town Car service available
General
24-hour Reception
Baby sitting - on request
Concierge
Dry cleaning service
Luggage storage
Multilingual Staff
Newsstand
Tour assistance
Outdoor activities
Tennis courts
Hotel facilities
Designated smoking area
Elevator
Laundry service
Library
Meeting centre
Shops
Terrace
Rooms
Make yourself at home in one of the 74 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.
Standard Double Room:
Heating, Bathroom grab bars, Satellite TV service, In-room childcare (surcharge), Blackout drapes/curtains, Bidet, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Child-size slippers, Child-size bathrobes, Roll-in shower, Connecting/adjoining rooms available, Transfer shower, DVD player, Slippers, Wheelchair accessible, Down comforter, Air conditioning, Pay movies, Flat-panel TV, Free newspaper, Room service (limited hours), Non-Smoking, Television, Champagne service, Turndown service, Pillow menu, Soundproofed rooms, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Phone, Towels provided, Bedsheets provided, Day bed, Bathrobes, Free toiletries, Hair dryer, In-room safe, Free bottled water, Free cribs/infant beds.
Basic Double or Twin Room, Courtyard Area:
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Executive Room:
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Separate bedroom, Room service (limited hours).
Superior Double Room:
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Suite:
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Separate bathtub and shower, Free wired internet, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Separate bedroom, Room service (limited hours).
Junior Suite:
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Separate sitting area, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Standard Double Room:
2 Twin Beds
323-sq-foot individually decorated room, balcony with garden views
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Day bed, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower, height-adjusted amenities, wheelchair accessible, and bathroom grab bars
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Bathroom grab bars, Satellite TV service, In-room childcare (surcharge), Blackout drapes/curtains, Bidet, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Child-size slippers, Child-size bathrobes, Roll-in shower, Connecting/adjoining rooms available, Transfer shower, DVD player, Slippers, Wheelchair accessible, Down comforter, Air conditioning, Pay movies, Flat-panel TV, Free newspaper, Room service (limited hours), Non-Smoking, Television, Champagne service, Turndown service, Pillow menu, Soundproofed rooms, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Phone, Towels provided, Bedsheets provided, Day bed, Bathrobes, Free toiletries, Hair dryer, In-room safe, Free bottled water, Free cribs/infant beds.
Basic Double or Twin Room, Courtyard Area:
2 Twin Beds or 1 Double Bed
258-sq-foot individually decorated room, balcony with courtyard views
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Executive Room:
2 Twin Beds and 1 Twin Sofa Bed or 1 Double Bed and 1 Twin Sofa Bed
592-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Separate bedroom, Room service (limited hours).
Superior Double Room:
2 Twin Beds or 1 Double Bed
377-sq-foot individually decorated room, balcony with lake views
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Suite:
2 Twin Beds and 1 Twin Sofa Bed or 1 Double Bed and 1 Twin Sofa Bed
646-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Separate bathtub and shower, Free wired internet, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Separate bedroom, Room service (limited hours).
Junior Suite:
2 Twin Beds and 1 Twin Sofa Bed or 1 Double Bed and 1 Twin Sofa Bed
484-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - 42-inch flat-screen TV with satellite channels, pay movies, DVD player
Food & Drink - Room service (limited), minibar, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Heating, Non-Smoking, Television, Champagne service, Turndown service, Satellite TV service, Pillow menu, Soundproofed rooms, In-room childcare (surcharge), Blackout drapes/curtains, Minibar, Free wired internet, Bathtub or shower, Daily housekeeping, Ceiling fan, Free WiFi, Individually decorated, Hypo-allergenic bedding available, Bidet, Phone, Access via exterior corridors, Desk, No rollaway/extra beds, Balcony, Towels provided, Child-size slippers, Child-size bathrobes, Bedsheets provided, Connecting/adjoining rooms available, DVD player, Slippers, Bathrobes, Free toiletries, Down comforter, Air conditioning, Hair dryer, In-room safe, Pay movies, Separate sitting area, Flat-panel TV, Free newspaper, Free bottled water, Free cribs/infant beds, Room service (limited hours).
Internet
Free Internet WiFi Access
Internet Access
Accessibility
Wheelchair-accessible rooms
Air conditioning
Ceiling Fan
Climate control
General
Allergy-free rooms available
Balcony
Blackout drapes or curtains
Crib or cot on Request - Fee May Apply
Daily housekeeping service
Direct Phone
Interconnected room(s) available
Linen
Minibar
Non Smoking Rooms
Room service
Safe
Soundproof Rooms
Towels
Entertainment
DVD Player
Flat screen LCD
Satellite or Cable TV
TV
Bathroom
Bathrobes
Bathtub or Shower
Bidet
Complimentary toiletries
Hair Dryer
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