In Gramado (Bairro Lago Negro)

With a stay at VOA Pousada Chalé das Neves in Gramado (Bairro Lago Negro), you'll be a 4-minute walk from Black Lake Park and 8 minutes by foot from Joaquina Rita Bier Lake. This pousada is 7.7 mi (12.3 km) from Alpen Park and 0.7 mi (1.2 km) from Mini Mundo.

Make yourself at home in one of the 9 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Safety features at this property include a smoke detector and a first aid kit

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
• 
  

Other things you would like to know

Only dogs are allowed
Service animals not allowed
Pets allowed
Gap period enforced between guest stays - 24 hours 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
No elevators
Total number of rooms - 9
Number of floors - 3