In Bacalar (Bacalar Centro)

Located in Bacalar (Bacalar Centro), Tierra Maya Hotel Spa & Sanctuary is a 3-minute walk from Lake Bacalar and 13 minutes by foot from Laguna Bacalar Ecological Park. This hotel is 3 mi (4.8 km) from Cenote Cocalitos and 23.4 mi (37.7 km) from Palacio Municipal De Othon P. Blanco.

Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

A complimentary cooked-to-order breakfast is served daily from 8:00 AM to noon.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Commonly-touched surfaces are cleaned with disinfectant
No elevators
Total number of rooms - 10