• Couple with children, 11 July 2011
  Anonymous, South Africa
• Quite good 3.1/5 (detail)

The location of the hotel, relative to what we were looking for was excellent. Unfortunately, the room was not particularly clean when we arrived - for example, there was an empty beer bottle left on the balcony that should have been cleared. The staff were professional but were not generally willing to go "beyond the call of duty" (we were looking for assistance/advice in how to transfer between the hotel and airport only to be told "It is not my job" by reception staff). The location of the hotel to Disneyland and local shopping centres is excellent and tends to override these negative aspects.