In a rural location

With a stay at Hotel Relais Santa Genoveffa in Civitella Paganico, you'll be 31.2 mi (50.2 km) from Piazza del Campo and 9.9 mi (15.9 km) from Terme Petriolo. This hotel is 26.7 mi (43 km) from Abbazia di San Galgano and 27.4 mi (44.1 km) from Fortress of Montalcino.

Make yourself at home in one of the 19 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Take advantage of recreational opportunities offered, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Useful informations

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

• Dining venue(s)
• Fitness facilities

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

The front desk is open daily from 7:00 AM - 12:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to September.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
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Other things you would like to know

Pets allowed
Shield between guests and staff in main contact areas
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Safe Hospitality National Protocol (Italy)
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Gloves are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
No elevators
Total number of rooms - 19