Near Eventim Apollo

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Westfield London Shopping Centre. This 4-star hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.5 mi (4.1 km) from Hyde Park.

Make yourself at home in one of the 630 air-conditioned rooms featuring refrigerators and iPod docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel has facilities measuring 53820 square feet (5000 square meters), including conference space. Self parking (subject to charges) is available onsite.

Enjoy international cuisine at Artisan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Useful informations

Due to COVID-19, this property’s food and beverage options may be limited.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
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• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Gap period enforced between guest stays - 72 hours 72 hours
Shield between guests and staff in main contact areas
LGBTQ friendly
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines We're Good To Go (UK) We're Good To Go (UK)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Electrostatic spray is used for disinfection
Gloves are available to guests
Masks are compulsory at the property
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) ALLSAFE (Accor Hotels)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
UNESCO sustainable tourism pledge
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant
Total number of rooms - 630
Number of floors - 9