In Hayes (Heathrow Villages)

A stay at Novotel London Heathrow Airport T1 T2 and T3 places you in the heart of Hayes, within a 15-minute drive of Twickenham Stadium and Windsor Castle. This 4-star hotel is 8.6 mi (13.9 km) from Hampton Court Palace and 8.8 mi (14.2 km) from Thorpe Park.

Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a memory foam bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and wedding services.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Satisfy your appetite for lunch, dinner, or brunch at Nest Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Useful informations

This property is closed from November 14 2021 to March 31 2022 (dates subject to change). Due to COVID-19, this property’s food and beverage options may be limited.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and lunch.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Other things you would like to know

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) ALLSAFE (Accor Hotels)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Essential workers only - YES
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Gloves are available to guests
UNESCO sustainable tourism pledge
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2018
Total number of rooms - 166
Number of floors - 4