Near Santafé Mall

With a stay at NH Collection Medellín Royal in Medellin, you'll be connected to a shopping center, steps from Santafé Mall and a 3-minute drive from Lleras Park. This 5-star hotel is 1.5 mi (2.4 km) from El Tesoro Shopping Park and 4.5 mi (7.2 km) from Botero Plaza.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Medellin? This hotel has facilities measuring 97 square feet (9 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cygnus, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Useful informations

The following facilities or services will be unavailable from February 26 2021 to December 31 2021 (dates subject to change):

• Sauna
• Spa tub

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests planning to check in with a pet must provide the pet's health certificate at check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Other things you would like to know

Pet maximum weight in lb is 55 55
Maximum number of pets per room 2 2
Pet maximum weight in kg is 25 25
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Only dogs are allowed
Pets allowed
Gap period enforced between guest stays - 24 hours 24 hours
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Individually-wrapped food options are available for lunch
Gloves are available to guests
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2008
Total number of rooms - 135
Number of floors - 11