Near Pasar Atum Mall

A stay at New Grand Park Hotel places you in the heart of Surabaya, within a 10-minute walk of Pasar Atum Mall and ITC Surabaya Mega Grosir. This hotel is 1.1 mi (1.7 km) from Red Bridge and 1.2 mi (1.9 km) from Heroic Monument.

Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Parties and events are allowed on site
• Long-term renters welcome

Front desk staff will greet guests on arrival.

• There is limited hot water on site.
• Clothing is optional at this property.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Alcohol is not permitted at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Other things you would like to know

Service animals not allowed
Pets not allowed
Property does not require health documentation at check-in
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Limited hot water onsite
Property does not offer onsite COVID-19 testing
Masks are compulsory at the property
No alcohol allowed onsite
Events/parties allowed
No cribs (infant beds) available
No rollaway/extra beds available
Clothing optional (nudity permitted in public areas)
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 1973
Total number of rooms - 118
Number of floors - 4