In Sao Paulo (Pinheiros)

Located in Sao Paulo (Pinheiros), Mercure Sao Paulo Pinheiros is within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square. This eco-friendly hotel is 0.5 mi (0.9 km) from FMUSP Clinical Hospital and 1.5 mi (2.4 km) from Paulista Avenue.

Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Enjoy international cuisine at La Terrina, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Useful informations

Due to COVID-19, this property’s food and beverage options may be limited. The property will be renovating from October 1 2021 to January 31 2022 (completion date subject to change). The following areas are affected:

• Business center
• Lobby

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Pool access available from 9:00 AM to 10:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
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• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast and through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil) and ALLSAFE (Accor Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
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• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Other things you would like to know

Service animals are allowed
Pets not allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
LGBTQ friendly
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines Protected Tourist (Brazil) Protected Tourist (Brazil)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Protective clothing is available to guests
Contactless check-in is available
Gloves are available to guests
Property does not offer onsite COVID-19 testing
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) ALLSAFE (Accor Hotels)
Property does not require health documentation at check-in
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Reservation might be required for some facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
UNESCO sustainable tourism pledge
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2000
Total number of rooms - 201
Number of floors - 20