• Couple, 2 January 2017
  Anonymous, United States
• Excellent 5.0/5 (detail)

Perfect location. Wonderful staff. Spectacular breakfast. Lovely room. Excellent service. A genuine 5 star experience in the traditional European style.

• Couple, 19 September 2016
  Michael Kukuljan, Australia
• Excellent 5.0/5 (detail)

This is a true 5 star hotel and management and staff (all of them) must be congratulated for excellent service and warmth. Thank you.

• Couple, 19 July 2016
  Peter F, United States
• Excellent 5.0/5 (detail)

Great staff all around.

• Couple, 21 February 2016
  Anonymous, United States
• Excellent 5.0/5 (detail)

Shanti in the bar was beyond excellent. We were very pleased to have him serve us and my clients. His attention to detail was impeccable, his attentiveness was without delay, and his mixology skills were beyond reproach.
AND, he makes the best martini in the land!
Bravo Shanti!

• Couple, 31 December 2015
  marco lolli, Italy
• Good 3.9/5 (detail)

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• Couple, 18 May 2015
  roland waterhouse, United Kingdom
• Excellent 5.0/5 (detail)

This was one of the best hotels we have stayed at inItaly. Wonderful staff, hotel and location. Food also superb. A great place to stay

• Couple, 8 October 2014
  Dickson Chan, United Kingdom
• Very good 4.5/5 (detail)

The hotel is in town centre and within walking distance to practically all facilities and attractions.

• Couple, 21 September 2014
  Claude Hoffstetter, France
• Excellent 4.9/5 (detail)

My only problem has been that somebody signed on my room number at the bar.
The problem has been quickly solved when I checked out.

• Couple, 21 February 2014
  Anonymous, Spain
• Excellent 4.7/5 (detail)

Great location and service.
The gym should not be even considered.

• Couple, 6 November 2013
  Charles Wallace, United States
• Excellent 5.0/5 (detail)

Amazing location and service.

• Couple, 5 November 2013
  Anonymous, United Kingdom
• Excellent 5.0/5 (detail)

A truly beautiful, traditional hotel. The hotel also offers a pick up service from Bologna Airport which is a great added value service at a reasonable price.

• Couple, 28 October 2013
  Gudrun Voggenreiter, Germany
• Very good 4.5/5 (detail)

We left a feedback on checkout already.
Apart from the too small TV and bad reception there was a problem with the lock at the room door room Nr 222
The music at breakfast was not nice, american music! It would be nice if Italian Music could be played!

• Couple, 4 September 2013
  Paul Giangrande, United Kingdom
• Excellent 4.9/5 (detail)

We stayed for 5 nights. Excellent service throughout: very good team of staff. Very good central location.

• Couple, 19 May 2013
  Stuart Robinson, United Kingdom
• Very good 4.2/5 (detail)

I would never use Uni travel again. The level of discount is totally at odds with the cancellation policy and is cleverly hidden from view when you accept.

• Couple, 13 May 2013
  michael cumner, Australia
• Excellent 5.0/5 (detail)

this hotel was a magnificent place to stay! We would highly recommend it, and look forward to coming back one day!

• Couple, 23 April 2013
  Anonymous, Switzerland
• Excellent 4.7/5 (detail)

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• Couple, 4 March 2013
  michael dunn, United Kingdom
• Excellent 4.6/5 (detail)

We were told at check in that we had been upgraded to a quiet room. The room might normally be quiet but unfortunately at the time of our visit extensive work was taking place at a neighbouring building. We suffered noise from the arriving workmen from 6.30am in the morning and some kind of machinery was in operation throughout the night so it certainly did not merit the description of quiet.

• Couple, 6 July 2012
  Anonymous, Brazil
• Quite good 3.1/5 (detail)

The Hotel is very old, the rooms are very old fashion, heavy and dark. The service from the hotel was ok. The people in the reception gave me a very bad recommendation for lunch in the city. Also I have never seen a hotel that keeps your passaport and doesn't give it back to you immediately after the checkin. I left the city and had to come all the way back just to get my passport that the reception had forgotten.

• Business traveler, 20 May 2012
  John H Healey, United States
• Excellent 5.0/5 (detail)

very helpful staff. small exercise room limited hours. Very good food. beautiful hotel

• Couple with children, 4 January 2012
  Lyons Family, United States
• Excellent 4.7/5 (detail)

I would have liked to see a photo on the internet of the outside of the hotel. I don't think it would have changed our mind but would have liked to know it was on such a busy street.
We had great concierge service by Massimo who went above and beyond for us and really cared that we enjoyed the places he recommended for our New Year's Eve dinner.
We were give a room upgrade upon check-in which was awesome. The rooms were huge and grand!
Location to the main square is excellent as well.

• Couple, 26 December 2011
  Renaud Camus , France
• Very good 4.3/5 (detail)

A second door at the end of the little corridor inside the room would be a great progress — one would feel much more private. The hotel should also ask its maids not to wear hard heels (specially since the floor is in wood). Ah, and in the restaurant, servers should absolutely not use your table or its annex table to serve and specially unserve the next table — it's not pleasant, in the restaurant of a good hotel, to have other people dirty plates under one's nose (and eyes). But on the whole we are speaking here of a very good hotel, very well located,with a splendid restaurant room. The rooms, although pretty much on the kitsch side (fake XVIIIth century furniture), are very confortable and ours had a large balcony.