Near Europa-Park

Located in Rust, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is just steps from Ortenau and a 2-minute drive from Europa-Park. This 4-star hotel is 1.3 mi (2.1 km) from Rulantica and 1.7 mi (2.8 km) from Taubergießen Nature Reserve.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and in-room child care (surcharge).

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Stop by the hotel's restaurant, Castillo, for dinner, or grab snacks at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.

Useful informations

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. To check in, go to Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Europa-Park is open March 27, 2022-January 15, 2023. The park is closed December 24-25, 2022. Hours may vary seasonally. Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Shuttle service to partner hotels and the Europa-Park entrance is provided.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-out is available.
• This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
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Other things you would like to know

Maximum number of pets per room 1 1
Only dogs and cats are allowed
Pets allowed
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
Number of buildings/towers - 1
Year Built - 1999
Total number of rooms - 120
Number of floors - 9