Near San Pio Park

In the heart of Bucaramanga, Hotel Dann Carlton Bucaramanga is within a 5-minute drive of Provincial Viaduct and La Flora Ecological Park. This 4-star hotel is 5 mi (8.1 km) from Eloy Valenzuela Botanical Garden and 8 mi (12.9 km) from Eco Park Hill of the Blessed Sacrament.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bucaramanga? This hotel has facilities measuring 5264 square feet (489 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy local and international cuisine at City View, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Useful informations

The following facilities or services will be unavailable from January 25 2022 to December 31 2022 (dates subject to change):

• One of the dining venues

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests traveling with pets must present their pet's current vaccination record.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 6:00 AM to 9:00 AM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Other things you would like to know

Pets not allowed
Gap period enforced between guest stays - 48 hours 48 hours
Shield between guests and staff in main contact areas
Guests must provide proof of COVID-19 vaccination
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
COVID-19 vaccine must have been received a minimum number of days before check-in: 1 1
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Individually-wrapped food options are available for lunch
Guests must provide health documentation
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 1996
Total number of rooms - 135
Number of floors - 13