In Palenque

Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 18.9 mi (30.5 km) from Cascadas de Roberto Barrios.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Enjoy Mexican cuisine at Las Palmas, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Useful informations

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

• Dining venue(s)
• Fitness facilities

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival.

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Other things you would like to know

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 72 hours 72 hours
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Individually-wrapped food options are available for lunch
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
No elevators
Total number of rooms - 72