Near Payo Obispo Zoo

When you stay at City Express Chetumal in Chetumal, you'll be connected to a shopping center, within a 5-minute drive of Payo Obispo Zoo and Santuario del Manati. This hotel is 16 mi (25.7 km) from Lake Bacalar and 23.2 mi (37.4 km) from Laguna Bacalar Ecological Park.

Make yourself at home in one of the 109 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 km.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

A complimentary buffet breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Front desk staff will greet guests on arrival.

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).
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Other things you would like to know

Service animals not allowed
Pets not allowed
Gap period enforced between guest stays - 48 hours 48 hours
Professional property host/manager
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Noise-free rooms not guaranteed
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Essential workers only - NO
Property does not offer onsite COVID-19 testing
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Property does not require health documentation at check-in
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2013
Total number of rooms - 109
Number of floors - 6