• Couple with children, 28 June 2010
  Scott Jensen, United States
• Good 3.8/5 (detail)

This was the only location we stayed that the front desk was unhelpful and seemed to be irritated by simple questions. After just leaving a family owned hotel in the center of Florence maybe if an unfair comparison. They were so helpful and courteous. Comparing your staff to that of the Marriott Rome Park there was no comparison. The Marriott staff was so helpful and always willing to answer any question. Your staff response was a cold head nod, which often didn't answer anything. I felt as though I was always bothering them, so I stayed away.